| CODE | CLS3109 | ||||||
| TITLE | Managing Abuse at the Work Place | ||||||
| UM LEVEL | 03 - Years 2, 3, 4 in Modular Undergraduate Course | ||||||
| MQF LEVEL | 6 | ||||||
| ECTS CREDITS | 4 | ||||||
| DEPARTMENT | Centre for Labour Studies | ||||||
| DESCRIPTION | This unit makes students aware of the different types of organisational deviance and how they can deal with them. It focuses on various possible grounds of deviance like alcohol and drug abuse, violence and aggression, bullying and emotional abuse, sexual harassment and romance. It also explores web usage including chat rooms, social networks and pornography. The issue of theft, low quality work, absenteeism and sick leave are also discussed. Abuse on the part of the employer is also analysed. - Telling the truth - Investigation and termination Study-unit Aims The aim of the study unit is to make students aware of the many forms of abuse by both workers and employers that could arise at the workplace. This unit offers ideas on how to deal with deviance at work. Learning Outcomes 1. Knowledge & Understanding: By the end of the study-unit the student will be able to: - recognise various forms of deviance at work - demonstrate the ability to deal with deviance and abuse - determine where they can seek help - understand the importance of written policies to deal with abuse 2. Skills (including transferable [generic] skills): By the end of the study-unit the student will be able to: - investigate cases of abuse - analyse the impact of the abuse on the worker and the organisation - deal with various situations arising from deviance at work appropriately - draw policies related to abuse Main Text/s and any supplementary readings Required reading: - Kidwell, R.E & Martin, C.L. (2005). Managing Organizational Deviance.Thousand Oaks : Sage Publications. Additional readings: - Browning, V. (2003). An exploratory study into deviant behaviour in the service encounter: How and why front-line employees engage in deviant behaviour. New Zealand: University of Otago. - Tepper, B.J., Henle, C.A., Lambert, L.S., Giacalone, R.A., & Duffy, M.K. (2008). Abusive supervision and subordinates; organizational deviance. Journal of Applied Psychology, 93 (4), 721-732. - Ermann, D. & Lundman, R. (2001). Corporate and Governmental Deviance: Problems of Organisational Behaviour in Contemporary Society. Oxford University Press. |
||||||
| STUDY-UNIT TYPE | Lecture and Independent Study | ||||||
| METHOD OF ASSESSMENT |
|
||||||
| LECTURER/S | Christine Garzia |
||||||
|
The University makes every effort to ensure that the published Courses Plans, Programmes of Study and Study-Unit information are complete and up-to-date at the time of publication. The University reserves the right to make changes in case errors are detected after publication.
The availability of optional units may be subject to timetabling constraints. Units not attracting a sufficient number of registrations may be withdrawn without notice. It should be noted that all the information in the description above applies to study-units available during the academic year 2025/6. It may be subject to change in subsequent years. |
|||||||