The following course is available for UM staff as part of the training funded through the European Structural Funds under the project ESF.04.083, Skills Development and Life-Long Learning for Technical, Operational and Laboratory Staff awarded to the University of Malta.
Duration of course: Eight sessions of 32 hours
Delivery method: Classroom based
Time: 09:00 - 13:00
Dates:
- Group Three - 25, 27 Jul, 1, 3, 8, 10, 24, 26 Aug
- Group Four - 26, 28 Jul, 2, 4, 9, 11, 23, 25 Aug
NB: Acceptance to this course is on a first come, first served basis. Interested participants are advised to register early to avoid disappointment.
This course will cover:
- Understanding of the basic principles of effective business communications;
- How to write professional correspondence for specific purposes;
- Examine the communication process and learn how to overcome potential barriers to effective communication.
- Consider how non-verbal communication and feedback can impact on the effectiveness of communication.
- Discover how to increase information awareness and accessibility in the workplace.
- Develop mode of communication to reach a target audience effectively through visual impacts, branding and advertising effectively.
- How to integrate an effective communications plan in the context of large organisations.
